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About Us

With over 15 years of experience, our journey from humble beginnings to a growing presence in the logistics industry has been driven by resilience, innovation, and a passion for excellence. We are committed to helping businesses thrive through reliable and forward-thinking supply chain solutions.

Our Story

Our journey started with a simple but powerful idea: to transform logistics from a complex back-end necessity into a powerful engine for business growth. We saw that traditional providers just couldn’t keep pace with ambitious, fast-growing companies; they lacked the precision, adaptability, and technology needed to truly unlock a brand's potential. That's why we set out to build a solution from the ground up, powered by our own in-house technology, world-class processes, and a team committed to excellence.

Our first major challenge came 15 years ago, when the fastest-growing Australian luxury furniture company contacted us to solve their complex logistics. They needed a partner who could meet their high standards for quality and precision. For over a decade, we served as their primary logistics partner. This long-term relationship allowed us to perfect our capabilities and prove we could turn a supply chain into a decisive competitive advantage. The success was so clear that we knew we were ready to take the next step.

In 2024, we officially launched Fulfillio, a 3PL provider built to meet the highest standards of leading brands. Since then, we've grown at an extraordinary pace, investing in state-of-the-art facilities, proprietary software, and a national distribution footprint. Our background, mastering the logistics of one of the most demanding sectors, gives us a powerful edge: if we could handle luxury furniture, we can master anything. We're here to set a new national benchmark for end-to-end excellence and actively shape the future of the industry, and every decision we make is guided by that ambition.

Our Journey

Year 2010

2010

We began our operational journey in a 2,000 m² space in Melbourne and got our first client, a leading Australian luxury furniture company.

Year 2012

2012-2017

As our client grew, we relocated multiple times within Melbourne to larger facilities, refining our processes and testing in-house logistics innovations.

Year 2017

2017

We established our in-house IT team and developed a fully customised ERP system. This proprietary technology became the backbone of our operations, enabling unmatched visibility and precision.

Year 2021

2021

We expanded interstate, opening our first distribution centre in Sydney to support our client's growth.

Year 2022

2022

We opened our first distribution centre in Brisbane, strengthening our East Coast operations.

Year 2023

2023

To meet rising demand, we relocated to a larger facility in Sydney, doubling our operational capacity.

Year 2024

2024

A milestone year: Fulfillio officially launched as a 3PL company. We opened our flagship distribution centre in Melbourne and began offering our services to new clients. We also entered a strategic partnership with a major home storage and organisation retailer.

Year 2025

2025

We upgraded our ERP system to enhance integration and client experience, relocated to a much larger facility in Brisbane to meet growing demand, and expanded west with our first distribution centre in Perth.

Warehouse worker

Our
Purpose

At Fulfillio, we support businesses in Australia in transforming their logistics operations into a growth engine, driving them to thrive through our operational excellence, cutting-edge technology, and experienced team. We deliver efficient, reliable, and sustainable fulfillment solutions, ensuring an exceptional experience for both businesses and their customers.

Our Values

At the heart of our success lies a set of core values that guide everything we do, forming the foundation of our culture and defining how we work with our clients and stakeholders to achieve shared success. These values shape our approach to business, ensuring that we continue to drive innovation, deliver excellence, and foster meaningful partnerships.

CollaborationPassionSustainabilityInnovationExcellence

Innovation

Innovation is the pillar that allows us to adapt and stay ahead in this dynamic industry. We are committed to continuous improvement and evolving, embracing the latest technology to create smarter and more efficient solutions.

Our Culture

Our
Culture

At Fulfillio, people come first because our team is the heartbeat of everything we do. We cultivate a family-oriented and inclusive culture where individuals from all backgrounds feel valued, respected and empowered to thrive. Diversity is celebrated, collaboration is encouraged and wellbeing is prioritised across all areas of our business. By fostering a supportive and purpose-driven environment, we ensure our people grow alongside our partners, creating a culture where success is shared by everyone involved.

Our
Culture

Our Culture

At Fulfillio, people come first because our team is the heartbeat of everything we do. We cultivate a family-oriented and inclusive culture where individuals from all backgrounds feel valued, respected and empowered to thrive. Diversity is celebrated, collaboration is encouraged and wellbeing is prioritised across all areas of our business. By fostering a supportive and purpose-driven environment, we ensure our people grow alongside our partners, creating a culture where success is shared by everyone involved.

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Revolutionising the industry with innovation,
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